Privacy Policy

Effective date: October 27, 2026

This policy explains what ATS Perfect (“we”, “us”) collects when you use atsperfect.com, what we do with it, and the choices you have.

1. What we collect

What you give us

• Account details: your email address and name. If you sign in with Google, we get your name and email address from Google.
• Your resumes: what you enter in the builder, such as your contact details, work history, education and skills. When you’re signed in, it’s saved to your account as you type.
• Payment details: Stripe takes your card details, so your full card number never reaches us. We keep your plan, your payment history, your card’s brand and last four digits, and a card fingerprint from Stripe that we use to give one free trial per card.
• Messages: what you send through the contact form (name, email address, subject and message) arrives in our support inbox by email, and we send you a copy.

What we collect automatically

• Usage: Google Analytics for Firebase records the pages you visit, your device and browser, and your approximate location.
• AI use: how many times you use AI help each day, so we can apply the daily limit.
• Guest drafts: if you aren’t signed in, your draft is saved only in your browser and removed after 24 hours.
• Errors: when something fails on our server, or a page on our site fails in your browser, we record the error so we can fix it: the message, the page and your browser type.

2. How we use it

• To run your account, save your resumes and create your PDFs.
• To write AI suggestions from the details you enter.
• To take payments, run free trials and apply the one-trial-per-card rule.
• To answer your messages.
• To see which pages are used and fix what’s broken.
• To email you about your account and billing: welcome and password reset emails, a reminder 3 days before a trial ends, renewals, failed payments, cancellations, refunds and account deletion.
• Occasionally, if you have an account but no plan, to email you a discount code. Reply to that email and we’ll stop.

We don’t sell your personal information, and we don’t use it for advertising.

3. AI help and uploaded files

When you use AI help, or upload a resume to the ATS checker or the builder, the text you send goes to our AI provider, Anthropic, to process it. We send only what that request needs. An uploaded file is read in memory on our server and isn’t saved there.

Please don’t enter information you wouldn’t want an AI service to process, such as ID numbers or health details.

4. Services we use

These companies handle data for us. Each has its own privacy policy.

• Google Firebase: sign-in, storing your account and resumes, and analytics.
• Stripe: payments and subscriptions.
• Anthropic: AI help and reading uploaded resumes.
• Brevo: sending our emails.
• Render: hosting our website and server.
• Google Maps: suggestions in the builder’s location field. What you type there is sent to Google.
• Google Fonts and Cloudflare (cdnjs): delivering fonts and code to your browser. Like any website you load, they see your IP address.

5. Cookies and browser storage

Your browser stores your sign-in so you stay signed in, and guest drafts as described above. Google Analytics uses cookies to count visits. You can clear or block these in your browser settings. If you block storage, you’ll need to sign in each visit.

6. How long we keep it

• Your account and resumes: until you delete them.
• Guest drafts: 24 hours, in your browser.
• Uploaded files: not stored.

When you delete your account from your profile, we delete your resumes, drafts, saved card details and sign-in straight away, and your subscription stops renewing. We keep your billing record (email address, plans and payments) and the card fingerprint used for trials, for our records. Stripe keeps its own payment records.

7. Your rights

Depending on where you live, you may have the right to see, correct, export or delete your personal information, and to object to some uses of it.

• Correct: edit your resumes in the builder and your details in your profile.
• Export: in My resumes, use Download as .txt on any resume.
• Delete: delete your account from your profile.

For anything else, email support@atsperfect.com from the address you sign in with. If you’re in Canada, you can also contact the Office of the Privacy Commissioner of Canada.

8. Security

Every connection to the site is encrypted (HTTPS), sign-in is handled by Firebase, and card details are handled by Stripe. No system is completely secure, so we can’t guarantee that your data will never be exposed.

9. Children

ATS Perfect isn’t meant for anyone under 16, and we don’t knowingly collect their information.

10. Changes to this policy

If we change this policy, we’ll post the new version here and update the effective date at the top.

11. Contact

Questions about your privacy? Email support@atsperfect.com or use the contact form.